Last updated: July 23, 2026
Proxis operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Proxis is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include when you contact us, for example when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, such as when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services, including from your device and through the use of cookies and similar technologies;
- From our service providers, when they collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services. To perform our contract with you, process payments, fulfil your orders, remember your preferences, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customised shopping experience.
- Marketing and Advertising. To send marketing and promotional communications by email, text message or postal mail, and to show you relevant online advertisements.
- Security and Fraud Prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate or take action on possible fraudulent, illegal, unsafe, or malicious activity. You are responsible for keeping your account credentials safe.
- Communicating with You. To provide customer support and maintain our business relationship with you.
- Legal Reasons. To comply with applicable law, respond to valid legal process, and enforce our terms and policies.
How We Disclose Personal Information
In certain circumstances we may disclose your personal information to third parties for legitimate purposes, including:
- With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising.
- When you direct, request, or consent to disclosure to third parties, such as to ship your products or through social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to protect our rights and the rights of others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third Party Websites and Links
The Services may provide links to websites operated by third parties. If you follow these links, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites, and our inclusion of any link does not imply endorsement.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send us may not be secure while in transit. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to Access / Know the personal information we hold about you.
- Right to Delete personal information we maintain about you.
- Right to Correct inaccurate personal information.
- Right of Portability to receive a copy of your personal information.
- Right to Opt Out of the "sale" or "sharing" of your personal information or of processing for targeted advertising.
- Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link. We may still send non-promotional emails about your account or orders.
If you reside in the UK or European Economic Area, you may also have the right to object to or restrict processing, and to withdraw consent where we rely on it. You may exercise your rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights, and we may need to verify your identity before processing your request.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with your local data protection authority. For the EEA, you can find the responsible supervisory authorities here.
International Transfers
We may transfer, store and process your personal information outside the country you live in. If we transfer it out of the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at officialproxis@gmail.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.